General Conditions

In compliance with the provisions of Spanish legislation in the Information Society Services Law (LSSI) published in the Official State Gazette (B.O.E.) of July 12, 2002, the following document is published:

1. Identification data (hereinafter THE SHOP) is a business unit belonging to VINOS DE ALBOREA S.L. (CIF: B02439099) with fiscal address: C / VILLATOYA, 26 - 02215 ALBOREA (ALBACETE).

2. Description of the service
THE STORE provides a series of services on the Internet to its users and customers. Users of THE STORE can purchase products for their own use.

3. Use of THE STORE and THE service
3.1 Minimum age
THE STORE can be used only by users over 18 years of age.

3.2 Licencia de uso de la tienda y del servicio de LA TIENDA
THE STORE offers a limited and revocable license to access and use its website and its services in accordance with its General Conditions of Use. This license does not include the right to collect or use store information for purposes prohibited by THE STORE, compete with the STORE, create graphics based on the contents of THE STORE, or save a copy of THE STORE.

3.3 Services offered by third parties
THE STORE may use third-party material to offer certain services through THE STORE. THE STORE does not control these third parties and their services, and you agree that THE STORE has no responsibility for how you may use such services. These third parties have their own General Conditions of Use. In case of conflict with THE STORE, the General Conditions of Use of THE STORE will prevail.

4. General rules
4.1 Prohibited use
You may not attempt to cause any harm to the store or the service of THE STORE. For example, and without this list being complete or exhaustive, you cannot:
a) Interfere with the service of THE STORE using viruses or other programs designed to cause damage to any software or hardware.
b) Modify or create versions of any technology used in THE STORE.
c) Use any type of script, robot, or technology to monitor the store.
d) Collect emails or other information through THE STORE service.
e) Posing as another person or entity.

4.2 Privacy and data protection
At THE STORE we are especially concerned about security and ensuring the confidentiality of the data provided by our customers. We are committed to giving you the best service and the best online experience.

When a customer places an order through our secure server, their personal and domiciliary data, and those related to their purchases and forms of payment, are incorporated into our database to process the order.

In THE STORE we do not have any access to information related to the credit card number of our customers. We only receive confirmation of payment from the banking institutions that process the order. When entering the credit card information, it is done on a secure SSL page managed by the bank.

The client expressly authorizes THE STORE so that the data in this registry and all that is obtained for the development of contractual relationships between both parties can be used for THE STORE, to carry out market and marketing studies and offer the client products and services that may be of interest to you. In no case will your personal information be transferred or sold to any other party outside of THE STORE.

THE STORE uses "cookies" for the proper functioning of its page, and they do not contain any type of personal information. Most browsers automatically accept cookies, but it is also normally possible to configure them not to accept them. In that case you will be able to browse, but you will not be able to place orders.

Data Protection Act:
In compliance with the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data, we inform you that:

A. In his capacity as owner, the person responsible for this file is the owner of THE STORE. This file was registered in the General Data Protection Registry and has the code assigned by said entity.

B. The owner of THE STORE guarantees the confidentiality of all data provided by its customers. In addition to the minimums established by the legislation, the collection and processing of data are carried out under security levels that prevent the loss or manipulation of the data.

C. In accordance with current legislation, all clients of THE STORE have the right of access, rectification, cancellation, and opposition of their data. In addition, at any time, the client can express their desire NOT to receive any type of advertising. To exercise these rights, customers can contact us by email at

D. For the best performance of its services, THE STORE is obliged to provide certain data of its customers (name, address, telephone, etc.) to other companies that collaborate with the provision of the service (carriers, installers, financial entities, etc.). In all cases, the data provided is strictly necessary for the specific activity to be carried out.

4.3 Purchase conditions
Sales system
To make a purchase, the user can only send us their order online through the "shopping cart".

Applicable taxes
The prices of the products displayed on the website include the Value Added Tax (VAT) that, where appropriate, is applicable.

Way to pay
When the order is done, the customer can freely choose to pay for purchases made by card (American Express, MasterCard, Maestro, ...), Paypal, bank transfer or cash on delivery. In certain cases, and to prevent possible fraud, THE STORE reserves the right to request a specific form of payment from a customer.

Form, costs, and delivery time
The customer will be able to select the shipping method from among those possible for his shipping area. You should consider that the delivery times, the quality of the service, the delivery point and the cost will be different for each form of transport.

THE SHOP sends orders to its customers residing in the Iberian Peninsula, Canary Islands, Balearic Islands, Ceuta and Melilla through different transport companies. Residents in the Canary Islands, Balearic Islands, Ceuta and Melilla may have limited services. These conditions are subject to change depending on product availability.

The production period is between one and five days from the day after receiving the order. It is possible that for different reasons an order suffers certain delays in production, due to stock mismatch, prior confirmation with the client, etc.

The transport times can be altered by extraordinary incidents in the carrier and by difficulties in the delivery of the merchandise. THE STORE excludes any responsibility for delays produced by the transport agency, but it does undertake to replace within a reasonable time any order that has been damaged or lost by said agency.

5. Guarantee of returns and exchanges

If when you receive the merchandise, you are not satisfied, THE STORE will refund your money. Our main goal is complete customer satisfaction. If for any reason you are not satisfied with the purchased item, you can return it to us within 7 business days after receipt. Simply attach a note explaining the reason for the return and we will refund the money, free of charge, and in the same way it was paid. The merchandise must be returned with its original packaging and in perfect condition.

In the case the return was caused by damage during transport, you must tell us within 24 hours, so that we can make the relevant claim to the transport company.

You must send the product, together with the withdrawal file, to:


Telephone: (+34) 963 517067

THE STORE reserves the right to do not accept those orders it deems appropriate. Notifying the client properly, and immediately paying the amount thereof.

For any incident related to the return of items from our store, you can contact our Customer Service department.

6. Intellectual property
The user is the intellectual owner of the content that he uploads and composes in THE STORE. Hereby, it guarantees THE STORE a license and non-exclusive, worldwide, and free right to use said content, in the media and formats that THE STORE deems convenient to provide its service of creation, production and delivery of articles. THE STORE may assign this license to a third party if necessary, for said creation, production, and shipment of articles.

7. Rights of THE STORE
7.1 Monitoring
THE STORE reserves the right (without assuming the obligation) to monitor transactions and communications that occur on its website. THE STORE determines, in its own judgment, that a user breaks or may break any condition of the General Conditions of Use or said transaction or communication is inappropriate, THE STORE may cancel or restrict access to said user or questionable material, without further ado responsibilities for the parties involved.

7.2 Modifications to the service
THE STORE reserves the right to modify the distribution, organization and appearance of its website and the services it offers, and may change or suspend any aspect of its services and / or prices without prior notice and without any liability for either party.

7.3 Cancellation of the contract
THE STORE, at its own discretion and with or without notice, may:

a) suspend or limit the use of THE STORE to a specific user, as well as completely close an account.
b) eliminate any of the content that it deems appropriate from the servers and directories of THE STORE
c) Prohibit the use of the services of THE STORE.

7.4 Communications sent by users
THE STORE reserves the right to use the material and communications sent by users in: questions, comments, forums, ideas and contests; for marketing or other promotional acts, without these communications being considered confidential.

8. Links policy

THE STORE is not responsible for those other websites or files that can be accessed through hypertext links (links) available among its contents, since said linked pages are the responsibility of their respective owners. This page, therefore, neither endorses nor endorses the products, services, content, information, data, files and any kind of material on such web pages or files and does not control nor is it responsible for the quality, legality, reliability and usefulness of the information contained and services existing in the linked sites and that are unrelated to this page. In the event that it is deemed appropriate or that a competent body declares the data unlawful, ordering its withdrawal or that access to it is impossible, or the existence of the injury has been declared, and we have been expressly notified the corresponding resolution, the links indicated would be immediately removed.

9. Limitation of responsibilities
THE STORE excludes any liability for damages of any kind that may be due to the lack of availability or continuity of the operation of THE STORE, as well as the misuse of the page or its contents.

10. Applicable legislation and competent jurisdiction
These general conditions are ruled by the Spanish Law. The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile.